Account Deletion
You can delete your SweatStreak account at any time, directly from within the app. This page explains how, and what data is removed when you do.
1. How to Delete Your Account
Account deletion is available directly within the SweatStreak mobile app — no need to contact support unless you prefer to.
In-app navigation path
You will be asked to confirm your password before deletion proceeds. This prevents accidental or unauthorised account removal.
Once confirmed, your personal information is anonymised immediately and all associated data is permanently purged within 30 days. The process cannot be reversed after confirmation.
2. What Happens to Your Data
Deletion happens in two stages. Your personal information is removed immediately; remaining records are fully purged within 30 days.
Removed immediately
Account profile & email address
Your name is replaced with "Deleted User" and your email with an invalid placeholder — no PII remains on the account record
Workout plans
All custom plans and plan progress
Workout templates
All templates you created
Exercise statistics
Personal records and rep/weight history per exercise
Progress tracking data
Body metrics, measurements, and history
Streak data
Current streak, streak history, and calendar data
XP and achievement data
Experience points, level, and any earned badges
Purged within 30 days
Workout sessions & history
Session records are de-identified immediately (your user ID is removed from them) and permanently deleted within 30 days
Account record
The anonymised account document is retained for a 30-day audit trail required under India's DPDP Act, then hard-deleted
De-identified session records contain no name, email, or any information that can be linked back to you. They are used solely for anonymous aggregate statistics during the retention window.
3. Data Retention After Deletion
Beyond the 30-day purge window described above, certain technical records may be retained where required by law or for legitimate operational purposes:
- Security. Logs related to account access or suspicious activity may be retained to protect against fraud and abuse.
- Fraud prevention. Records necessary to detect, investigate, or prevent fraudulent use of our services.
- Legal compliance. Data we are required to retain under applicable law or to respond to valid legal requests (e.g. tax records, regulatory obligations).
- Disaster recovery. Encrypted backup snapshots may contain data for a short period before being overwritten per our backup rotation schedule.
Any retained records are isolated from normal application use, cannot be used to access or recreate your account, and are deleted once the applicable retention period expires.
4. Need Help?
If you are unable to access the app or require assistance deleting your account, contact our support team directly: